Terms & Conditions

Terms & Conditions

Generelt

Calmlish.com is owned by

Calmlish IVS
Sværtegade 3, 2. sal 
1118 København K
care@calmlish.dk
CVR: 38394371

Please read the terms and conditions carefully before using calmlish.com. By using and shopping on our website, you agree to accept the terms and conditions described below. As the terms and conditions may be updated from time to time

We recommend that you check this page regularly to take notice of any changes we may have made in the terms and conditions.

Please note that we only accept orders from private consumers, and you are not allowed to place orders for or on behalf of a business. If you want to be a retailer, please contact us at care@calmlish.com

By placing an order on our Website, you are making an offer to us to purchase the products you have selected on these terms and conditions. We may or may not accept your offer at our discretion.

We can only accept offers that are made through our website. We cannot accept offers made by phone, e-mail, letters or fax.

We make every effort to ensure that our website is always updated and error-free. However, we accept no liability for any sold-out items, printing errors, price changes and unforeseen events.

 

Ordering and payment

All prices on products, delivery charges and other services include value added tax (VAT).

The delivery charge is added per order. We will always inform you of the total price, including all taxes, VAT and other costs such as fees and possible delivery costs, before you place your order.

All displayed prices are quoted in the currency showed or chosen on the website. 

If you place your order with a credit card, the payment will be deducted from your bank account when your order and data have been verified and your ordered products leave our stock for delivery.

Shipping

We have free global shipping on orders of 150 USD or more.

Most orders from within the EU are shipped with dao/coolrunner.dk with tracking. Please allow up to 3 weeks for delivery depending on where you are.

All orders outside of the EU are shipped with Postnord.dk with tracking. Please allow up to 3 weeks for delivery depending on where you are.

EU/DAO

$10 flat rate
Estimated delivery time: 1-3 weeks

US & rest of the world/Postnord

$34 flat rate
Estimated delivery time: 1-3 weeks

Tracking with DAO - click here

Tracking with Postnord - click here

EASY RETURNS & EXCHANGES

If you regret your purchase within 2 weeks of purchase, you can return it to us. NB return shipping is at your own expense.

Return to this address:

Calmlish
Tuenvej 565 9870 Sindal
care@calmlish.com

Returning defective products

When we ship your products, we do our best to make sure that the products are top quality and in perfect condition. In the case of defective products or in conformity with your order, you will have the choice of returning the defective product and we will refund you the purchase price and all delivery cost when we have handled your return. You may also choose to keep the product and ask for a price reduction. Please note that products that are damaged as a result of wear and tear are not considered to be faulty.

Copyright

The use of product designs, product names, images or trademarks presented on the website is not permitted without the prior written consent of Calmlish. Any misuse will be reported.

Privacy policy when placing an order

When you order a product from Calmlish's online shop, you will be asked to enter a number of personal details (name, address, phone number, email and delivery address) including financial information (credit card details).

The information will be used solely in connection with delivery and billing, and for any purchase-related purposes, e.g. if there is a problem with your order. In submitting your order, you agree to us using your information for these purposes.

Read our privacy and cookie-policy here 

Updated 14. August 2019.